SharpDesk Quick Connect

Someone you trust is going to help with your computer. Download the app, open it, and give them the code it shows. There is nothing to sign up for.

Download for Mac Download for Windows

Three steps

  1. Download the app for your computer, using the button above.
  2. Open it. It shows a 12-digit code.
  3. Read the code to the person helping you, then click Accept when they ask to connect.
Only share the code with someone you trust. SharpDesk will never call you first: if someone phoned you out of the blue and asked you to install this, hang up. You'll be asked to Accept, and you can End at any time.
On Windows, the app is new, so your browser and SmartScreen may warn the first time. If you downloaded it from this page: when the browser asks, choose Keep; if Windows says "Windows protected your PC", click More info, then Run anyway.

Stuck? Write to [email protected] — a human reads it.